Industrial Machine Manufacturer manufacturing

For more than 25 years our clients’ name has stood for quality, dependability, technical superiority, and exceptional customer value. Because of their speed and acceleration, intelligent tool control and automatic material handling, our clients’ products have evolved into high performance production systems.

With a growing worldwide install base, our client was quickly
becoming the standard in North America. With multiple applications and various industry segments, our client needed an effective customer-focused solution to acquire their full line of products. Working with a direct sales force and small to large size customer prospect, Sales Support needed to create an effective internal and external customer finance program.

Challenge

A growing worldwide install base.

The need to create an effective internal and external customer finance program.

Upholding our reputation for high customer satisfaction.

The need for an effective customer focused solution to acquire the full line of products.

Solution

Sales Support created an in-house customer finance program focusing on both internal and external customer needs. As an outsourced function, Sales Support became an integral part of the sales team educating and assisting in the sales process.

Externally, as part of a branded solution, Sales Support created financial products that meets the needs of customers both large and small at competitive prices. These solutions helped our company provide a competitive, cost-effective means to acquire their products while giving their customer a true partner in the process.

Acquiring a piece of production equipment becomes an exercise in meeting the needs of the customer, both from a production viewpoint and the bottom line.

Let's Change B2B to H2H

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Casestudies

Industrial Machine Manufacturer manufacturing

Challenge

Solution

Let's Change B2B to H2H